Terms & Conditions: Shipment Providers

Date: 22 Aug 2018

EmergeTech, Inc. and its affiliates (collectively, “EmergeTech”) provide certain transportation brokerage services through the Emerge™ Transportation Management Service Marketplace (collectively, the “Services”). These Broker-Carrier Terms and Conditions (the “Agreement”) govern your access to and use of the Services in conjunction with the Emerge Terms of Service (http://emergemarket.com/terms-of-service), which are incorporated herein by reference. Please read this Agreement and the Emerge Terms of Service carefully. The terms “you” and “Carrier” as used in this Agreement, means any person or entity who accesses or uses the Services as a motor carrier. This Agreement gives you specific legal rights, and you may also have other legal rights in addition, which vary from jurisdiction to jurisdiction. You and EmergeTech may be individually referred to a “Party”, and collectively referred to as “Parties”. THIS AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU AND EMERGETECH. BY ACCESSING AND USING THE SERVICES, YOU ARE ACCEPTING AND AGREEING TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THIS AGREEMENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE SERVICES AND TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THIS AGREEMENT, YOU SHOULD CEASE ACCESSING OR USING THE SERVICES. CERTAIN TERMS OF THIS AGREEMENT WILL NOT APPLY, SOLELY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. EmergeTech is a transportation broker, authorized by the Federal Motor Carrier Safety Administration (“FMCSA”) in Docket Number 945637 to arrange for transportation of general commodities by motor carriers. Carrier must be an interstate motor carrier authorized by the FMCSA to provide transportation of goods, and must be registered, if required, with each applicable State in the U.S. or Province in Canada as is necessary to perform transportation hereunder. EmergeTech, in order to satisfy some of its transportation needs, hereby retains Carrier to transport general commodities (the “Goods”) on behalf of EmergeTech’s shippers, consignees, or other third parties (collectively, “Customers”). The Parties enter into this Agreement in accordance with 49 U.S.C. § 14101(b)(1) and expressly waive any and all rights and remedies that each may have under 49 U.S.C. §§ 13101 through 14914 that are contrary to specific provisions of this Agreement.

1. Scope

This Agreement governs all shipments tendered to Carrier by Customers through the Emerge™ Transportation Management Service Marketplace.

2. Term And Termination

This Agreement will remain in full force and effect so long as you continue to access or use the Services, or until terminated in accordance with this Agreement. At any time, EmergeTech may (i) suspend or terminate your right to access or use the Services, or (ii) terminate this Agreement, if EmergeTech in good faith believes that you have used the Services in violation of this Agreement, including any incorporated terms, rules, or guidelines. If you transfer your account to a new owner, your right to use the Services automatically terminates, and the new owner will have no right to use the Services under your account and will need to register for a separate account with EmergeTech and accept this Agreement. You may cancel and discontinue your account at any time by written notice to EmergeTech. Cancellation requests must be sent to [email protected]. The cancellation date will be the date when the cancellation request is received by EmergeTech.

3. No Exclusivity

EmergeTech is not restricted from tendering Goods to motor carriers other than Carrier. Carrier is not restricted from providing its transportation services to entities other than EmergeTech or Customers.

4. Carrier’s Obligations

  • Carrier agrees to transport safely, promptly, and efficiently all Goods tendered to it by Customers through EmergeTech. Carrier recognizes that Goods are time critical and must be delivered by the date and time specified.
  • Carrier shall not violate any law, rule, or regulation pertaining to highway or motor vehicle safety, including but not limited to those relating to safety, hazardous materials, the environment, load securement, weight restrictions, speed limits, routing restrictions, hours of service, controlled substances testing, driver training and qualifications, vehicle inspection, and safe operation of motor vehicles.
  • Carrier, at its own cost and expense, will provide and maintain motor vehicles and other equipment used in providing services, in good, safe, and efficient condition, and in compliance with all laws and regulations governing the maintenance and operation of such motor vehicles and other equipment.
  • Carrier must not have an “Unsatisfactory” safety rating as determined by the Federal Motor Carrier Safety Administration (“FMCSA”) or a substantively equivalent rating that may be developed under the Compliance, Safety, Accountability (“CSA”) program. If Carrier receives an Unsatisfactory safety rating or its equivalent under CSA, it will immediately notify EmergeTech. Carrier will not use any other carrier or subcontractor with an “Unsatisfactory” safety rating or equivalent rating under CSA even if EmergeTech authorizes use of another carrier or subcontractor.
  • Carrier must provide transportation services in compliance with all applicable federal, state, provincial, and local statutes, ordinances, rules, and regulations, including, but not limited to those pertaining to the proper qualification, screening, and licensing of drivers; hours of service; maintenance and safe operation of equipment; transportation and handling of Hazard Materials (49 C.F.R. §§ 172.800, 173 and 397, et seq.) (“HAZMAT”); security; owner-operator leases; loading and securement of freight; controlled substance and alcohol use testing; insurance and workers’ compensation requirements; the safe and secure transportation of food that will ultimately be consumed by humans or animals, including the Food Safety Modernization Act (21 U.S.C. § 2201, et seq.), the Food, Drug and Cosmetic Act (21 U.S.C. § 341, et seq.) (“FD&C Act”), the Sanitary Food Transportation Act (49 USC 5701 et seq.), and the U.S. Food and Drug Administration’s Final Rule on the Sanitary Transportation of Human and Animal Food (21 C.F.R. § 1.900 et seq.), collectively (the “Food Safety Laws”).
  • Carrier shall not supply equipment that has been used to transport hazardous wastes, solid or liquid, regardless of whether they meet the definition in 49 C.F.R. Section 261.
  • Carrier agrees, to the extent it uses Transport Refrigeration Units (“TRUs”), TRU gen sets, and facilities where TRUs are operated within the State of California, that it will use only equipment that complies with Title 13 Section 2477 of the California Code of Regulations.
  • Carrier will accept instruction for changes in delivery place or time from EmergeTech only. If Carrier accepts change instructions from parties other than EmergeTech, Carrier does so at its own risk and will forfeit its right to compensation for the shipment of Goods.
  • Carrier will provide trailers to Customers at locations designated from time to time by EmergeTech. No detention or other charges will be assessed for the spotting of trailers or tractor unless specifically agreed in writing in advance.
  • Carrier must ensure that its drivers are properly trained, licensed, qualified, and competent to operate the motor vehicles used to transport Goods tendered by EmergeTech and shall comply with all rules, policies, and procedures in effect at Customer or consignee facilities. By acceptance of a shipment of Goods hereunder, Carrier warrants that it will assign to perform the transportation services a driver who has sufficient time remaining under the hours of service rules to complete the duties assigned by the Carrier.
  • Carrier must comply with 49 CFR Part 395 regarding use of Electronic Logging Devices (“ELDs”). Carrier must have on-board each vehicle an ELD from a provider listed on the FMCSA’s ELD registry and must notify Broker if the provider is removed from the registry or if the ELD malfunctions while transportation is being provided for Goods tendered by a Customer.

5. Carrier Compensation

  • EmergeTech agrees to pay Carrier in accordance with rates and charges agreed to in writing between the parties through the Emerge™ Transportation Management Service Marketplace.
  • Carrier agrees to invoice EmergeTech on a timely basis. EmergeTech shall not be obligated to pay any invoice or balance due received more than sixty (60) calendar days after the date of completion of the transportation services. Each invoice must include an original or legible copy of the signed bill of lading and the signed delivery receipt.
  • EmergeTech will make payment to Carrier within 30 days of receipt of an uncontested invoice. EmergeTech may offset monies due EmergeTech from Carrier against payments to Carrier.
  • Carrier agrees that EmergeTech is the sole party responsible for payment of Carrier’s charges. Carrier shall not seek payment from Customers or any shippers, consignees, or other associated parties.
  • Carrier, for itself and on behalf of all of its agents and subcontractors, waives any lien that may exist against Goods. Carrier shall not withhold delivery of any Goods due to any dispute with EmergeTech, Customers, shippers, consignees, or any other parties.

6. Bills Of Lading Documentation

Any document required by this Agreement may be presented in either paper or electronic form. The terms and conditions of any bill of lading or other shipping or freight documentation will not supplement, alter, or modify this Agreement.

7. EmergeTech Compensation

  • Payment for Services. will invoice Shipper for its services in accordance with the rates, charges, and provisions set forth in the Emerge Marketplace via the Emerge™ Transportation Management Service. Shipper agrees to be invoiced by EmergeTech twenty-four hours after the delivery date. Shipper agrees to remit payment in full to EmergeTech with or without a signed Proof of Delivery within thirty (30) days of the date of the invoice without offset for any amount allegedly owed to Shipper by EmergeTech. Shipper agrees to pay a service charge of 1% per month (or the highest lawful rate, if less) on any payments received by EmergeTech beyond 30 days of the date of invoice. Payment in full to EmergeTech of charges for a shipment will relieve Shipper, consignee, and all other entities of liability to any Motor Carrier for non-payment of freight charges for that shipment; and subject to Shipper’s payment to EmergeTech, EmergeTech covenants and agrees to indemnify Shipper and its consignee, consignor, or other responsible person or entity against liability for payment of freight charges to the Motor Carriers engaged by EmergeTech.
  • Time Limits on Payment Related Claims. If Shipper alleges overcharges, duplicate payment, or other over collections, notice of such claims or unidentified payments must be given within 90 days of receipt of the invoice and a civil action or arbitration proceeding must be filed within eighteen (18) months of delivery or tender of delivery of the shipments involved. The processing, investigation, and disposition of overcharge, unidentified payment, duplicate payment, or over collection claims will be handled by Shipper and EmergeTech consistent with the procedures set forth in 49 CFR § 378.9.

8. Provisions Regarding Liability for Loss of, Damage to, or Delay of Goods

  • Liability of the Motor Carriers. EmergeTech will select only Motor Carriers that agree (1) to assume the liability of a Motor Carrier for full actual loss of Goods, subject to the provisions of the 49 U.S.C. 14706, up to a maximum liability of $100,000 per shipment. Motor Carriers must agree to process and pay cargo claims in accordance with and subject to 49 CFR § 370. The Motor Carriers’ cargo liability for any one shipment will not exceed $100,000.
  • Cargo Liability of EmergeTech. It is understood and agreed that EmergeTech is not a carrier or freight forwarder, and EmergeTech will not be held liable for loss, damage, or delay in the transportation of Goods unless such loss, damage, or delay is caused solely by the negligence or willful misconduct of EmergeTech. All cargo claims must be filed by Shipper directly with the responsible Motor Carrier within nine (9) months of the date of delivery or expected delivery of the Cargo. Any action at law regarding a cargo claim must be filed with the Motor Carrier within two (2) years and one (1) day of the date the Motor Carrier declines to pay any part of the cargo claim.
  • Defenses. Unless negligent, neither EmergeTech nor the Motor Carriers will be liable for the following: (1) damage to Goods to the extent due to packaging, loading, unloading, blocking, bracing or securing of Goods (unless the Motor Carrier has provided loading or unloading services at Shipper’s request, in which case such Motor Carrier (but not EmergeTech) may be liable for damage to Goods caused by such loading or unloading services); (2) inherent vice or defect in Goods transported, including, without limitation, rusting of metals, swelling of wood caused by humidity, moisture or condensation, or deterioration of perishable products; (3) act of God or the public enemy; or (4) an act or default of Shipper, consignor, consignee, or beneficial owner of Goods.
  • Disclaimer of Liability for Certain Types of Damages. In no event will EmergeTech or the Motor Carrier be liable to Shipper for special, incidental, or consequential damages that relate to loss of, damage to, or delay of a shipment of Goods, unless Shipper has informed EmergeTech or the Motor Carrier in written or electronic form, prior to or when tendering a shipment or series of shipments, of the potential nature, type and approximate value of such damages, and the Motor Carrier specifically agrees in written or electronic form to accept responsibility for such damages. In no event will EmergeTech or the Motor Carrier be liable to Shipper for punitive or exemplary damages that relate to loss of, damage to, or delay of a shipment of Goods.
  • Time Limits To File Cargo Claims and Commence Recovery Action. Shipper may proceed with any claim for loss of, damage to, or delay in the transportation of Goods against any Motor Carrier by filing the claim directly with the applicable Motor Carrier or by commencing civil action or arbitration directly against the Motor Carrier within applicable time limits, and if requested by Shipper and agreed to by EmergeTech, EmergeTech may reasonably assist, but not be liable for, the filing and processing of Shipper’s claim with the Motor Carrier.
  • Refused Shipments –Warehouse Liability. If any consignee refuses to accept Goods tendered by the Motor Carrier engaged by EmergeTech or if such Motor Carrier is unable to deliver Goods for any reason outside of its control, EmergeTech will notify Shipper of failed delivery of such failure and the reason therefor. Upon notification, Shipper will have twenty-four (24) hours within which to decide whether to store or re-route Goods to an alternative destination or back to Shipper. If Shipper advises and instructs EmergeTech to stop movement of Goods and to hold Goods in transit, or Shipper fails to provide timely instruction, at such point, the liability of the Motor Carrier engaged by EmergeTech will become that of a warehouseman. In such event, EmergeTech will advise the Motor Carrier to use ordinary care to keep Goods in a safe and suitable place for storage. Shipper will be responsible for storage costs and other reasonable costs incurred by EmergeTech for warehouseman services. If Shipper gives EmergeTech timely disposition instructions, EmergeTech will communicate the same to Motor Carrier and will use any commercially reasonable steps to abide with such instructions. Shipper will pay any additional transportation or other costs incurred in complying with Shipper’s disposition instructions.

9. Insurance

EmergeTech agrees to procure and maintain at its own expense, at all times during the term of this Agreement, the following minimum insurance coverage amounts:

  • Comprehensive general liability insurance (including contractual liability): $1,000,000
  • Contingent Cargo Insurance: $100,000:

Upon request EmergeTech will cause its insurance broker or carrier to submit to Shipper a certificate of insurance as evidence of such coverage and which names Shipper as “Certificate Holder.

10. Surety Bond

EmergeTech will maintain a surety bond or trust fund agreement as required by the FMCSA and furnish Shipper with proof upon request.

11. Hazardous Materials

Shipper and EmergeTech will comply with all applicable laws and regulations relating to the transportation of hazardous materials as defined in 49 CFR §172.101 (or any successor regulation) to the extent that any shipments constitute hazardous materials. Shipper is obligated to inform EmergeTech at time of rate request if any such shipments do constitute hazardous materials.

12. Force Majeure

If performance by one party is affected by any condition beyond the reasonable control of such party, including fire, labor strife, riot, war, weather conditions, acts of the public enemy, acts of God, acts of terrorism, local or national disruptions to transportation networks or operations, material equipment repairs, fuel shortages, governmental regulations, or governmental request or requisition for national defense, and provided that the applicable condition is not attributable to the acts or omissions of such party, and such party is taking reasonable measures to remove or mitigate the effects of the applicable condition, then the performance of obligations under this Agreement (other than Shipper’s obligation to pay for services performed) affected by such condition will be suspended during the continuance of such condition, and such party will promptly notify the other party of such condition. Such period of suspension will not in any way invalidate this Agreement, but on resumption of operations, any affected performance by such party will be resumed. The Motor Carriers engaged by EmergeTech will be permitted an extension period equal to the period of suspension to complete shipments adversely affected by the suspension. Neither party will incur any liability for damages resulting from such suspensions.

13. Notice

All notices under this Agreement will be in writing and will be deemed to be sufficient if (a) delivered personally, (b) sent by facsimile or e-mail transmission if confirmed by notice sent by one of the other notice methods permitted hereunder, (c) sent by nationally-recognized, overnight courier guaranteeing next business day delivery, or (d) mailed by registered or certified mail (return receipt requested), postage prepaid. Notice to EmergeTech shall be delivered to the following address (or at such other address as will be specified by like notice):


Attn: Michael Brooks II
Address: 9055 E Del Camino Dr
Scottsdale, AZ 85258
Phone: (888) 736-7710
Fax: (888) 808-2230
E-Mail: [email protected]

Notice to Shipper will be provided at the address identify by Shipper during the onboarding process to participate in the Emerge™ Transportation Management Service. All such notices and other communications will be deemed to have been given and received (a) in the case of personal delivery, on the date of such delivery, (b) in the case of facsimile or e-mail transmission that is confirmed by notice sent on the same day by one of the other methods permitted hereunder, on the date of transmission if sent on a business day, (or if sent on other than a business day, on the next business day after the date sent), (c) in the case of delivery by nationally-recognized, overnight courier, on the business day following dispatch if sent by guaranteed next day delivery, or (d) in the case of mailing, on the third business day following such mailing.9

14. Confidentiality

As part of the business relationship between Shipper and EmergeTech, either Party may be in or come into possession of information or data that constitutes trade secrets, know-how, confidential information, marketing plans, pricing, or anything else otherwise considered proprietary or secret by the other (“Confidential Information”). In consideration of the receipt of such Confidential Information and potential business, each Party agrees to protect and maintain such Confidential Information in the utmost confidence, to use such Confidential Information solely in connection with their business relationship, and, to take all measures reasonably necessary to protect the Confidential Information.

  • Shipper agrees that EmergeTech’ payments to its Motor Carriers are confidential and need not be disclosed to Shipper. Shipper specifically waives any rights it may have under 49 CFR § 371.3.
  • Except as may be required by law, the terms and conditions of this Agreement and information pertaining to any Services will not be disclosed by either Party to any other persons or entities, except to the directors, officers, employees, authorized contractors, attorneys, and accountants of each Party.
  • This mutual confidentiality obligation will not prohibit or limit the receiving Party’s use of information (1) previously known to it and not subject to any confidentiality restrictions, (2) acquired by it from a third party which is not, to the receiving Party’s knowledge, under an obligation not to disclose such information, or (3) which is or becomes publicly available through no breach of these obligations by the receiving Party or its employees or agents of these confidentiality obligations.
  • This mutual confidentiality obligation will remain in effect during the terms of this Agreement and for a period of two years following any termination.

15. Choice Of Law And Venue

All questions concerning the construction, interpretation, validity, and enforceability of this Agreement, whether in a court of law or in arbitration, will be governed by and construed and enforced in accordance with the laws of the State of Arizona, without giving effect to any choice or conflict of law provision or rule that would cause the laws of any other jurisdiction to apply. Venue of any action or proceeding for the enforcement of this Agreement shall be exclusively in a state or federal court in the County of Maricopa, Arizona.

16. Severability / Survivability

If the operation of any portion of this Agreement results in a violation of any law, or a court of competent jurisdiction determines any provision to be invalid or unenforceable, the parties agree that such portion or provision will be severable and that the remaining provisions of the Agreement will continue in full force and effect.

17. Nonwaiver

Failure of either party to insist upon performance of any of the terms, conditions or provisions of this Agreement, or to exercise any right or privilege herein, or the waiver of any breach of any of the terms, conditions or provisions of this Agreement, will not be construed as thereafter waiving any such terms, conditions, provisions, rights or privileges, but the same will continue and remain in full force and effect as if no forbearance or waiver had occurred. No waiver of any right, power, or privilege hereunder will be binding upon any party unless in writing and signed by or on behalf of the party against which the waiver is asserted.

18. Assignment/Modifications of Agreement

It is understood between EmergeTech and Shipper that EmergeTech is not an agent for the Motor Carrier or Shipper and will remain at all times an independent contractor. Shipper does not exercise or retain any control or supervision over EmergeTech, its operations, employees, or the Motor Carriers.

19. Independent Contractor

It is understood between EmergeTech and Shipper that EmergeTech is not an agent for the Motor Carrier or Shipper and will remain at all times an independent contractor. Shipper does not exercise or retain any control or supervision over EmergeTech, its operations, employees, or the Motor Carriers.

20. Entire Understanding, Modifications

This Agreement, including all documents referenced herein, constitute the entire, fully integrated agreement intended by and between the parties and supersedes all prior agreements, representations, warranties, statements, promises, information, arrangements, and understandings, whether oral, written, expressed or implied, with respect to the subject matter hereof.

21. Captions

The captions set forth in this Agreement are for convenience only and will not be considered a part of this Agreement nor affect in any way the meaning of the terms and provisions hereof.